Terms of service

Terms and Conditions

1. Introduction
This document is an electronic record in terms of the Information Technology Act, 2000, and rules issued thereunder. It is published in accordance with applicable laws, including the Consumer Protection (E-Commerce) Rules 2020. By accessing, browsing, or using www.fitcru.store or any other website, mobile version, or mobile application (collectively referred to as "Website") or availing any products hereinafter referred to as "Company" or "us" or "we"), you agree to be bound by all the terms and conditions mentioned herein.
2. Company Details
The domain name and website Fitcru.store are owned by FitCru Health Services Pvt Ltd, with its registered office at 101, 1ST FLOOR, PINKY PALACE PREMISES CHS LTD, SV ROAD PINKY PALACE, NO 750 NR MALWA, SANATORY, Khar (W). Mumbai, 400052.
3. User Eligibility
Only persons who can enter into legally binding contracts under the Indian Contract Act, 1872, can use the Website and transact on it. Any minor wishing to use or access the Website is required to conduct transactions through their legal guardian or parents. Companies, partnership firms, or sole proprietorships shall access and use the Website to conduct transactions only if duly authorized by necessary corporate action.
4. Amendments to Terms and Conditions
The Company reserves the right to amend or revise these terms and conditions at any time by uploading a revised version on the Website with or without prior notice. Your continued access or use of the Website after such changes constitutes acceptance of the amended terms. It is advised to review the terms regularly.
5. Lawful Use of Website
You may only access the website for lawful purposes. You are responsible for complying with all laws, rules, and regulations pertaining to your use of the Website. The Company reserves the right to block or permanently disable user accounts for any breach of fair usage policy or terms and conditions.
6. Products
6.1 Terms of Offer
The Website offers for sale various health and wellness products ("Products"). By placing an order, you agree to the terms and conditions set forth. The Products are for personal use only, and reselling without agreement is prohibited.
6.2 Product Descriptions
Product descriptions on the Website aim to be accurate, but the company does not warrant complete accuracy. Prices and availability are subject to change without notice.
6.3 Communication Consent
By using the Website, you consent to receiving information, alerts, SMS, or other messages from FitCru Health Services Pvt Ltd on the provided contact information.
6.4 Opt-Out Procedure
Users may opt-out of future communications through the provided opt-out methods.
7. Proprietary Rights
All brand names, trademarks, and trade dress owned or licensed to the Company are exclusive property protected by Indian laws. Unauthorized use of any material is strictly prohibited.
8. Tax
If you purchase any products, you are responsible for paying applicable taxes.
9. User Account
Users may create and hold one user account. Account information should be kept confidential. The Company reserves the right to refuse service or terminate accounts for violations.
10. Content; Intellectual Property; Third-Party Links
The Website provides information, marketing materials, and links to third-party websites. The Company is not responsible for third-party content and disclaims liability for any damage resulting from reliance on such content.
11. Site Security
Users are prohibited from violating the security of the Website, including unauthorized access, interference, and sending unsolicited emails.
12. Payment Method
Payments for products on the Website may be made through various methods, including credit cards, debit cards, net banking, wallets, UPI, QR, and cash on delivery.
Prices and availability of products are subject to change without notice. Delivery charges may apply, and offline store prices may vary.
13. Delivery
Delivery timelines, cancellation, and other delivery-related details are provided on the order details page.
14. Tracking Facility
Users receive tracking details upon dispatch of the product.
15. Disclaimer of Warranties
The Website and products are provided on an "as is" and "as available" basis. The Company disclaims all warranties, and users use the Website and products at their own risk.
16. Limitation of Liability
The Company's liability is limited, and users waive claims for certain damages. Some jurisdictions may not allow such limitations.
17. Indemnification
Users agree to indemnify the Company from liabilities, claims, and expenses arising from their use of the Website or products.
18. Privacy
User privacy is protected, and users are encouraged to refer to the Company's privacy policy.

General
Force Majeure: The Company will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, any acts of nature labour disputes, floods, lightning, severe weather, shortages of materials, rationing, pandemic or epidemic, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Website, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause beyond our reasonable control. Further if Force Majeure event takes place that affects the performance of our obligations under these T&C our obligations under these T&C shall be suspended for the duration of Force Majeure event.
Cessation of Operation: The Company may at any time, in its sole discretion and without advance notice to You, cease operation of the Website and distribution of the Products.
Entire Agreement: This T&C comprises the entire agreement between you and the Company and supersedes any prior agreements pertaining to the subject matter contained herein.
Effect of Waiver: The failure of the Company to exercise or enforce any right or provision of this T&C will not constitute a waiver of such right or provision. If any provision of this T&C is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in such provision, and the other provisions of this T&C remain in full force and effect.
Governing Law and Jurisdiction: This T&C shall be construed in accordance with the applicable laws of India and will be governed by the laws of the state of Delhi without regard to its conflict of law principles to the contrary. Neither you nor the Company will commence or prosecute any suit, proceeding or claim to enforce the provisions of this T&C, to recover damages for breach of or default of this T&C, or otherwise arising under or by reason of this T&C, other than in courts located in State of Delhi. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this T&C.
Waiver of Class Action Rights: By accepting the T&C, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device, any claims arising out of, relating to, or connection with this T&C must be asserted individually.
Termination: The Company reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms of this T&C. Following termination, you will not be permitted to use the Website and the Company may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, the Company reserves the right to exercise whatever means it deems necessary to prevent the unauthorized access of the Website. This T&C will survive indefinitely, unless and until the Company chooses, in its sole discretion and without advance notice to You, to terminate it.
Domestic Use: The Company makes no representation that the Website or Products are appropriate or available for use in locations outside India. The users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment. You may not assign your rights and obligations under this T&C to anyone. The Company may assign its rights and obligations under this T&C in its sole discretion and without advance notice to you.
By using this Website or ordering Products from this Website, you agree to be bound by this T&C.
Survival. If any provision or provisions of these T&C shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.


By using the Website or ordering products, users agree to abide by these terms and conditions.